Terms and Conditions
LEGALITIES OF THE MOTHER DOWN UNDER WEBSITE
Introduction
This website, www.motherdownunder.com, is owned by Mother Down Under Pty Ltd (ABN 50648606777).
If you have any questions or need further information, please contact:
Caitlin Dyer
Ca*****@mo*************.com
0432 829 368
This document sets out the Terms and Conditions you need to be aware of when using this website and when using my products and services. Please take a moment to read them, as they set out your important rights and obligations. When you visit this website, use my services, or purchase my products, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from me.
All products and services advertised on this website are offered in compliance with Australian Consumer Law.
General Disclaimer
On this website you will find information on pregnancy, birth, and postpartum. This information is provided solely for the purpose of imparting knowledge and education.
Please be aware that the information and services I provide are not a substitute for professional medical attention, examination, diagnosis, treatment, or advice. You are responsible for consulting a medical professional before using any of the information or materials contained or accessed through this website, before commencing any new regimes, making alterations to your diet, trying any treatment, or taking any course of action that may directly or indirectly affect your health or wellbeing.
Any testimonials and promised results I may display on this website are based on my experience and those of my previous clients. They are not guaranteeing that anyone else will achieve the same results. I do not guarantee any specific results.
I expect you to take responsibility for your own your health and wellbeing, using your common sense and knowledge of your own personal circumstances to consider the information and advice offered on this website. You take full responsibility and risk for making any decision based on information on this website or in using my services (including any online materials, consulting, coaching, programs, sessions, products, and all goods that may be accessed through this website from time to time). You hereby agree to irrevocably release and waive any claims you may have now or in the future against me and I take no responsibility or liability whatsoever for any loss, damage, or injury that may arise from any person acting on any statement or information contained on this website and all such liabilities are expressly disclaimed.
I expect you to contact me if you have any questions about the information, services, and products, that I offer.
Intellectual Property
The content of this website is protected by copyright. No portion of this website may be copied or replicated in any form without my written consent.
Content on social media linked to this website may be used as long as I am appropriately credited.
Where you download or purchase digital products (including checklists, guides, ebooks, workbooks, video, or audio content), you are granted a non-exclusive, non-transferable, limited licence to access and use these for your own personal educative purposes. You may not assign or transfer these digital products to any other person without my express written consent. You acknowledge and agree that you have no right to modify, copy, sell, create derivative works of, or otherwise exploit any of my digital products in any manner whatsoever except as authorised by me.
Links to Other Websites
I may provide links to other websites and programs. This does not necessarily imply sponsorship, endorsement, approval, or arrangement between www.MotherDownUnder.com and the owners of those websites. I take no responsibility for any of the content found on the linked websites. When I link to a third party, I am making a recommendation only and I accept no responsibility for any information or advice provided to you directly by the third party.
Payment Terms
I accept offline bank transfers.
I accept online payments via Stripe. I do not keep any record of customer credit card details.
My goods and services, as listed on my website, are to be paid up front or via a prearranged payment plan.
I charge in Australian dollars. I am registered for GST.
Shipping and Delivery
Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital products. Should you have any technical problems downloading any of my goods, please contact me so I may try to assist you.
In the case of private classes or one on one sessions, if you need to reschedule, I require at least 24 hours notice.
Appointments cancelled within a 24 hour period may be forfeited, without a refund, at my discretion.
Because your health is my priority, if I am ill or otherwise unable to attend, I will reschedule your session at a mutually suitable time.
Returns Policy
For Hypnobirthing Australia in person classes:
A payment of either $297.50 or $595.00 is required to secure your booking.
The booking is generally non-refundable, however exceptions may be made at my discretion.
If the initial booking is no longer workable, you may be able to change to a later course date or move to the online course, again at my discretion.
Any requests for refunds or course changes must be made via email to Ca*****@Mo*************.com
In the unlikely event that classes are cancelled by me, a full refund is applicable.
I run the classes personally; however in the case of me being unable to teach the class due to extenuating circumstances, a qualified and experienced Hypnobirthing Australia™ Practitioner will lead the class in my absence.
For one on one sessions:
A payment of $179.00 is required to secure your booking.
Cancelling or rescheduling with more than 24 hours notice will not be penalised.
Cancelling or rescheduling within a 24 hours period may only be done at my discretion and your booking fee may be forfeited.
For online courses and digital products:
No refunds are available for online courses or digital products.
Consumer Guarantees:
If you are unhappy with a product or service, I encourage you to contact me so I can remedy the situation where suitable.
Jurisdiction and Dispute Resolution
Mother Down Under Pty Ltd is located in Queensland and this agreement is subject to the governing laws of Queensland and Australia.
If you have any issue or complaint arising out of your use of my services, we agree to make a genuine effort to resolve the dispute through negotiation and discussion.
If we are unable to resolve a dispute by negotiation and discussion within 14 days, the parties must proceed to mediation with the assistance of an accredited mediator who is independent of the parties. The mediator is to be appointed by agreement of the parties or, failing agreement within twenty-one (21) days of the first notification of the dispute, by a person appointed by the Chair of Resolution Institute, (Resolution Institute, email: in*****@re********.institute) or the Chair’s designated representative. The Resolution Institute Mediation Rules shall apply to the mediation. We agree to share the costs of mediation equally between us.
Litigation is to be considered a last resort and may not be commenced until, in the opinion of the independent mediator, the potential for negotiation and mediation have been exhausted.
Amendment of Terms
I reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly to ensure you are aware of any changes. I will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use my website, products, and services, then I will regard that use as conclusive evidence of your agreement and acceptance that these terms govern our rights and obligations to each other.
Last updated: April 15, 2024